DC AutoCraft
Last Updated: October 10, 2026
DC AutoCraft respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a quote request, or use our automotive detailing services in London, Ontario, and surrounding areas.
When you interact with our website or contact us, we may collect:
* Contact information: Your name, email address, and phone number.
* Vehicle information: Your vehicle’s make, model, year, condition, and requested services.
* Photos: Images of your vehicle that you voluntarily upload to help us assess its condition and prepare a quote.
* Communications: Information you provide in messages, enquiries, appointment requests, or other communications with us.
* Technical information: Certain information about your device and website usage, such as IP address, browser type, and cookie data, where collected through website functionality or analytics tools.
Please provide only information necessary for your enquiry or requested service.
We collect and use personal information for the following purposes:
* Responding to enquiries and preparing service estimates.
* Contacting you regarding requested services, quotes, and appointments.
* Assessing vehicle condition and determining appropriate service recommendations and pricing.
* Providing, managing, and improving our detailing services.
* Maintaining customer, transaction, and business records.
* Maintaining website functionality, security, and performance.
* Meeting applicable legal and regulatory requirements.
* Sending promotional communications where you have provided the consent required by law.
We will not use your personal information for unrelated purposes without obtaining consent where required by applicable law.
DC AutoCraft does not sell or rent your personal information.
We may disclose information to trusted third-party service providers when reasonably necessary to operate our business. These may include:
* Website hosting and form-processing providers.
* Email and communication service providers.
* Appointment scheduling and customer management platforms.
* Payment processing providers, where applicable.
* Website analytics and security providers, where applicable.
These providers may process information on our behalf to perform their services.
We may also disclose personal information when required or authorized by law, to respond to valid legal requests, or to protect our rights and the security of our business and customers.
Where third-party providers process or store information outside Canada, your information may be subject to the laws of the jurisdiction in which it is processed.
Photos uploaded through our quote form are used to assess your vehicle’s condition and prepare an appropriate estimate.
We will not knowingly publish identifiable customer information or use private customer-submitted photos for marketing without obtaining appropriate permission.
If we wish to feature your vehicle in promotional content, such as before-and-after photographs or social media posts, we will seek your permission where required.
Our website may use cookies and similar technologies to support functionality, improve performance, understand visitor activity, and measure marketing effectiveness.
The types of information collected depend on the tools and settings enabled on our website. Third-party services may collect information according to their own privacy policies.
You may be able to manage cookies through your browser settings or any cookie preference controls provided on our website. Disabling certain cookies may affect website functionality.
By providing personal information through our website or directly to DC AutoCraft, you consent to its collection, use, and disclosure for the purposes explained in this Privacy Policy, subject to applicable law.
You may withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services or respond to an enquiry.
Submitting a quote request does not automatically subscribe you to promotional emails or text messages. Where required, separate consent will be obtained for marketing communications.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security.
If a privacy breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, maintain business and financial records, resolve disputes, and meet legal obligations.
When information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, where appropriate.
Subject to applicable law, you may request to:
* Access personal information we hold about you.
* Correct inaccurate or incomplete information.
* Withdraw consent for certain collection, use, or disclosure of your information.
* Ask questions or raise concerns about our privacy practices.
To make a request, contact us using the details provided below. We may need to verify your identity before responding.
We will handle requests in accordance with applicable privacy laws and explain any legal limitations that may apply.
Our website may contain links to third-party websites, social media platforms, or services. These websites operate independently and have their own privacy practices.
DC AutoCraft is not responsible for the privacy, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Our services are intended for individuals seeking automotive detailing services. We do not knowingly collect personal information from children where parental consent is required by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
We may update this Privacy Policy periodically to reflect changes in our business practices, website features, technology, or legal requirements.
Any updates will be published on this page, along with a revised “Last Updated” date. We encourage you to review this page periodically.
If you have questions about this Privacy Policy, wish to access or correct your personal information, or want to raise a privacy concern, please contact:
DC AutoCraft
London, Ontario, Canada
Email: info@dcautocraft.ca
Phone: 226-261-4747
Website: dcautocraft.ca
We will review and respond to privacy requests in accordance with applicable law.
At DC AutoCraft, we provide professional auto detailing services focused on bringing out the best in your vehicle.
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